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The Active Role of Silence Part 1 by Susan Dunn Momentum Coaching |
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The Active Role of Silence Part 1 by Susan Dunn
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It's kind of Zen-like to say this, but one of the most important parts of any conversation is the silence. Silence can serve many functions in a conversation and how you manage it determines your level of sophistication in communication.
Here are some points to keep in mind about silence in communication.
1. Allowing silence in a conversation puts pressure on the other person.
Why? Because it's conventional in US society not to allow any sort of extended silence in a conversation. It is common in some cultures to do this, but not in the US, and this use of silence is one of the things that can cause multicultural strain.
For instance, in some cultures, if you are a young person and want to talk with a person to talk with a person of authority, you are expected to approach them and wait to be recognized. You aren't supposed to speak until you are acknowledged. This sort of silence is a sign of respect. It's akin to, "Children should be seen and not heard," if you remember that phrase from long ago.
However, in conversation between two peers and equals, it's expected both parties will contribute to the conversation, and there will no glaring silences. If there are any, it causes discomfort " in some cases even physiological pain.
This is one tool that some therapists use. Allowing silence to exist between the therapist and the client, put pressures on the client to say something. This is also a tool investigators use. When you're subjected to this sort of silence, it feels like pressure, and you're likely to blurt something out! And it can often be the one thing you don't want to say.
Therefore some people in power use this ploy, such as an interviewer. An experienced interviewer may let a silence hang, just to see how the person being interviewed conducts him or herself.
2. Silence can indicate hostility or disagreement.
While it's almost never an indication of indifference, silence can indicate that the other person is having negative emotions. When we experience anger, fear, or embarrassment, our thinking brain shuts down. We sit there fuming, unable to speak. Enraged and unable to find words. Afraid and scared speechless.
Some people are completely "flooded" by such emotions. Think of a teenager, for instance. They are prone to withdraw into sullen silence rather than using constructive discontent techniques, talking it out, and keeping the connection going.
3. Silence can indicate profoundness, such as respect, awe or horror.
Sometimes when we're listening to someone else, we hear something that leaves us speechless because it really goes beyond words. Listening to someone talk about a dreadful trauma they've endured, or a beautiful, almost-sacred interaction with another human being, or a description of an awesome natural event such as a sunset or a volcano eruption are examples. Somehow when we listen to such things, the ordinary "Oh" and "Wow" and "That's awesome" don't seem enough, and so we fall silent.
4. Silence can indicate contemplation.
The more introverted your communication partner, the more likely they will think before they speak. Extraverts discover what they're thinking and how they feel by talking. Introverts figure it all out inside their own head and heart before giving voice to it.
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Susan Dunn, MA, Clinical Psychology, The EQ CoachT, Susan Dunn, MA, cEQc, The EQ Coach™, Susan Dunn. Bringing the power of Emotional Intelligence to YOUR life through coaching, eBooks, and distance learning. Midlife, retirement and transition coaching, career and relationships. Email for free EQ ezine. Want to be a certified EQ Coach? Email for information on this fast, affordable, comprehensive, no-residency program. Products available for licensing to build your practice. Visit the best ebook library on the Internet - EBook Library.

Drinking makes such fools of people, and people are such fools to begin with that it's compounding a felony.
~ Robert Benchley ~ Born September 15, 1889
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