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10 Multicultural Differences in Greetings You Can Learn From
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10 Multicultural Differences in Greetings You Can Learn From
Part 2
by Susan Dunn

Page: 1 2

5. Some cultures kiss!

If your Cuban male client kisses you on the cheek, you know you've made the short list. Immigrant men from the Middle East often shake hands with a slight nod or bow and then exchange kisses on both cheeks. Men from the Middle East usually don't shake hands with women, nor do they introduce the woman with them.

Do not attempt to shake hands with a Middle Eastern woman unless -- and here's where the EQ comes in -- she extends her hand to you. Men in Eastern Europe, Portugal, Spain and Italy will often kiss male friends on the cheek.

6. Pakistanis (largely Muslims) greet with salaam which is the equivalent of our "hello."

The salaam is done by bowing with the palm of the right hand on the forehead. Salaam means "peace" or "Peace be with you."

7. Postures also have meaning.

Ready to settle in with your Middle Eastern client? As an American, you're likely most comfortable sitting back in your chair and crossing your legs. Well, don't! In the Middle East, one of the most insulting things you can do is sit with your legs crossed so the bottoms of the feet are pointed in the other person's direction.

The foot is the dirtiest part of the body and the sole of the shoe is the dirtiest of the low. To show someone the bottom of your foot or shoe means you're looking for a fight!

8. Even handshaking cultures such as England, France, Germany, Italy and the US do it differently.

Brits prefer a brief but firm handshake. The French prefer a light grip while sharing a single gentle shake that's quickly withdrawn. Germans will give a very firm handshake -- just one "pump" then quick withdrawal.

More than one shake with Germans or French is considered aggressive. Italians will shake hands and then hug friends or kiss them on both cheeks.

9. Bear in mind the other person may be trying to accommodate to your culture, so don't assume they will use their traditional greeting.

For example, if you start first, for instance bowing, and then see a hand extended for a shake, and switch to that, the other person will then have switched to a bow and this becomes awkward. For many cultures such "awkwardness" will kill the relationship early on, which means the deal is off.

10. Greetings are critical first moves in relationships.

Begin with a polite word or two, such as "Mr. and Mrs. Takida, it's so nice to meet you at last," and then hesitate for a moment to see what they want to do and are comfortable with.

Then mirror their gesture, be it bow, hand shake, abrazo (hug) or nothing! Use your intuition! When in doubt, err on the side of conservatism.

This piece was originally submitted by Susan Dunn, MA, Clinical Psychology, author of , The EQ Coach, who can be reached at sdunn@susandunn.cc, or visited on the web.

Copyright 2000-2003 CoachVille, LLC.

Page: 1 2

Susan DunnSusan Dunn, MA, Clinical Psychology, The EQ CoachT, Susan Dunn, MA, cEQc, The EQ Coach™, Susan Dunn. Bringing the power of Emotional Intelligence to YOUR life through coaching, eBooks, and distance learning. Midlife, retirement and transition coaching, career and relationships. Email for free EQ ezine. Want to be a certified EQ Coach? Email for information on this fast, affordable, comprehensive, no-residency program. Products available for licensing to build your practice. Visit the best ebook library on the Internet - EBook Library.

Susan Dunn. Susan is the author of "How to Live Your Life with Emotional Intelligence." I offer coaching around emotional intelligence for career, relationships, resilience (the skill for this decade), transitions, retirement, and personal and professional development. I train managers and coaches to teach EQ. Mailto: sdunn@susandunn.cc for FREE eZines. For free daily tips on how to develop your EQ, send blank email to: EQ4U.


Don't ever talk until you know what you're talking about.
~ Sam Rayburn ~
Born January 6, 1882


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