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10 Multicultural Differences in Greetings You Can Learn From Part 1 by Susan Dunn Momentum Coaching |
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10 Multicultural Differences in Greetings You Can Learn From Part 1 by Susan Dunn

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Multiculturalism is a reality in the US and for those of us who do business globally. The US has more legal immigrants yearly than all the other countries in the world combined.
Also there are vast cultural differences among "native" Americans living in the US for several generations, as you know if you've done business with a New Yorker (better be quick!) or bi'ness with a Texan (better stand at a 90% angle to your male companion).
Culture is not ethnic or racial. It is learned and of course each culture is different. Treat everyone like a unique individual, as you would like to be treated, don't get hung up on stereotypes.
Develop your emotional intelligence so you can be more intuitive about how to communicate with, negotiate with, and provide services and products for people from cultural backgrounds other than your own.
1. In South Texas, if you're talking to a male, they will stand at a 90% angle to you.
If you move to reorient, a "dance" will begin. This is a markedly non-intimate position, and often the eyes are cast down to the floor or out across the floor. South Texans generally say "Pleased to know you," while Mid Westerners say, "Pleased to meet you" or "Pleased to make your acquaintance."
In social settings in South Texas, it is not customary to shake hands with women. Other San Antonio cultural customs -- in San Antonio society, we have the haute hug -- two women will parody a hug, not touching any part of their bodies, and just patting one another lightly on the back.
As a sign of affection, when you shake hands, sometimes you cover the other person's hand with your left hand and pat or squeeze with warm eye contact. This is particularly done with respected older people.
2. Be aware that most of the world does not greet by shaking hands.
3. People from Asian cultures bow in greeting, but the bows are different.
People from Cambodia and Laos bow with both hands together in front of the chest as if praying. In Japan, the depth of the bow signifies the level of respect for the other party.
Many Koreans prefer bowing and if they shake hands, the right hand is supported at the wrist by the left hand to show respect. Thais bow with palms together about chest-high with their fingers outstretched. And, there are exceptions. The Taiwanese usually nod the head in recognition rather than bow.
4. Some cultures naturally greet by hugging.
Native Hawaiians hug each other, exchanging breaths. The custom is called "aha." Ancient Hawaiians, incidentally, actually bumped heads together. Mexicans use the abrazo. Greeks and Italians often hug with or without shaking hands first.
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Susan Dunn, MA, Clinical Psychology, The EQ CoachT, Susan Dunn. Susan is the author of "How to Live Your Life with Emotional Intelligence."
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