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Interpreting Tarot -- Reading the Book of Life
Interpreting Tarot -- Reading the Book of Life
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Capricorn Astrology
Self Improvement for Capricorn
Raising The Bar
Dealing With Negativity In The Workplace
Part 1
by Julie Fuimano
Nurturing Your Success

Astrology, Tarot, and Self Improvement for the New Age.
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 Dealing with Difficult People  In the Spotlight for Capricorn Contents  Let Your Light Shine Through 

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Capricorn

Thought for the Moment

Raising The Bar
Dealing With Negativity In The Workplace
Part 1
by Julie Fuimano



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Challenge: I'm a new manager leading a team of sales professionals. One of my associates is very negative and does minimal work. While he meets quota, he could do so much more and his negativity impacts the other members of our team. He's been with our company for a number of years and it seems no one has done anything. How should I handle it?

Regardless of where you work there seems to be someone who is negative, enjoys gossiping or whose pessimistic view dampens the rest of the team. Creating chaos, causing difficulties between coworkers and starting debates in meetings are some of the behaviors exhibited by this Negative Nelly.

Always providing an excuse, knowing just who to blame and taking any minor event and making it into a major catastrophe, this person manages to manipulate the situation to deflect attention from him. In summary, this person seems to be able to do or say whatever they want to the dismay of their coworkers.

Paying The Price

Managers often do not know how to handle this type of situation and therefore, the person seems to get away with the behavior; but this doesn't happen without a price. The entire organization suffers in both obvious and not so obvious ways.

Obvious ways can be disgruntled staff, staff turnover, complaints and a pervasive negative energy when dealing with this person or with the department where he or she works. The loss of even one employee can be very costly to your organization. And when your employees are distracted, their performance and their productivity suffer.

When employees aren't working at their level of excellence, there's an opportunity cost for the organization. The time and energy spent thinking about and talking about this person's actions could be better spent performing their job duties.

Not so obvious impacts can occur in the form of customer dissatisfaction or lost revenue. This means, the impact on the company is difficult to measure from a lost customer. If the customer has a bad experience, not only do they take their business elsewhere, they harbor adverse feelings toward your company and tell others about their unpleasant experiences.

Permitting a difficult employee to negatively impact your organization, rather than dealing with their behavior, is costly to your organization. If not addressed, their behavior often continues until something happens that makes it impossible to ignore.

Tolerating The Behavior

First of all, the behavior is the issue not the person. The person is wonderful; the behavior is not. Confusing these two elements can cause managers and coworkers not to act. If you fear hurting the person's feelings, then you are addressing the person rather than the behavior.

Although the individual has performed well in the past or meets the requirements for their position, if their current work performance is not satisfactory, it needs to be addressed. While past performance often predicts future performance, it's not a guarantee. Deal with what's happening right now.

Page: 1 2

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Nurturing Your Success

Do you want to be a more effective communicator? Are you seeking to manage your time more effectively and work smarter so you have less stress and more time for yourself? Want to manage your emotions confidently and experience less conflict? Or are you looking to create a productive team? Then contact us today at (610) 277-2726 to see how coaching would support you in achieving the results you want.

Julie Fuimano, MBA, BSN, RN is a Success Coach and author of "The Journey Called YOU: A Roadmap to Self-Discovery and Acceptance," the manual for unleashing the power of you. Sign up for our e-newsletter or purchase your copy of the book at Nurturing Your Success or write to Julie@nurturingyoursuccess.com. "Be Great. Be YOU."


Are you looking for more information on Career, Professional Issues, Reputation, Organizational Leadership, Political Postures, Honor, Fame, and Prestige?

Capricorn is the astrology sign that deals specifically with Career, Professional Issues, Reputation, Organizational Leadership, Political Postures, Honor, Fame, and Prestige. Learn more about Capricorn.
The information here tells all about Capricorn Astrology.

Capricorn Horoscope

It's all to do with the training:
you can do a lot if you're properly trained.

~ Queen Elizabeth II ~
Born April 21, 1926

Featured In the Spotlight Article:
Adapting to Change
People who are adaptive are able to organize their thoughts in ways that generate appropriate and positive actions. Adaptive abilities are necessary as changes occur in individuals and their circumstances.

From the In the Spotlight Archives:
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 Dealing with Difficult People  In the Spotlight for Capricorn Contents  Let Your Light Shine Through 

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Last updated January 8th, 2005

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Recommended Book from Amazon

Tarot Celebrations: Honoring the Inner Voice
By
Nancy Brady Cunningham (Contributor), Geraldine Amaral


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